VW Connect / Car Net

[BigAllyMcK]

Hi.

First time post.

I recently bought a 2018 Passat Estate with the updated infotainment system. I'm having trouble setting up voice control. Apparently this has to be done through the We Connect app. The problem I have is basically when I try to set it up it says its not set up so I'm going round in circles!

Has anyone had this? What do I need to do?

I have pictures which would help to describe the problem but I don't know how to post them.

Thanks in advance.