Posting images difficulty

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Gazwould
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Posting images difficulty

Post by Gazwould » Fri May 19, 2017 5:52 am

I can't seem to post them properly since the 17th May .

In the preview...

"It was not possible to determine the dimensions of the image. Please verify that the URL you entered is correct."

Even when the image is well undersize like 220x550 etc .

Anyone else having problems ?
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Alan Gunn
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Re: Posting images difficulty

Post by Alan Gunn » Fri May 19, 2017 10:45 am

I get this no matter what i do.
It was not possible to determine the dimensions of the image. Please verify that the URL you entered is correct.
Image

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ct.p
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Re: Posting images difficulty

Post by ct.p » Fri May 19, 2017 4:03 pm

Same, getting the same error message.
VCDS and Vagtacho in Maidenhead Berks

water01
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Re: Posting images difficulty

Post by water01 » Fri May 19, 2017 6:56 pm

As far as I am aware nothing has changed in the forum since I upload photos in the Other Items for sale thread on May 10th.

Vidahost did change something in the server configuration which caused the problem on Wednesday but I am finding it hard to understand what they might have done to cause this.

I will investigate.
David Jordan

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2003 130 1.9TDI Sport Estate Reflex Silver

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Mindriot
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Re: Posting images difficulty

Post by Mindriot » Fri May 19, 2017 7:34 pm

Is it possibly the url is https and not http.
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T5 - 10/2007 T30 2.5 SWB Kombi 4Motion - viewtopic.php?f=5&t=85462
B6 - 11/2006 Estate TDI 170 SEL (sold) - viewtopic.php?f=5&t=84196&p=691593#p691593
B5.5 - 11/2001 Estate TDI Sport (sold) : viewtopic.php?p=504413#p504413
B5 - 10/1997 Saloon TDI SE (Sold) : viewtopic.php?f=5&t=42785&p=510401&hili ... at#p324229

water01
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Re: Posting images difficulty

Post by water01 » Fri May 19, 2017 9:12 pm

Nope already tried that. I am going to raise a Support question with Vidahost.
David Jordan

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2003 130 1.9TDI Sport Estate Reflex Silver

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Mindriot
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Re: Posting images difficulty

Post by Mindriot » Fri May 19, 2017 9:50 pm

Server dependencies needed in apache perhaps then.
Image
T5 - 10/2007 T30 2.5 SWB Kombi 4Motion - viewtopic.php?f=5&t=85462
B6 - 11/2006 Estate TDI 170 SEL (sold) - viewtopic.php?f=5&t=84196&p=691593#p691593
B5.5 - 11/2001 Estate TDI Sport (sold) : viewtopic.php?p=504413#p504413
B5 - 10/1997 Saloon TDI SE (Sold) : viewtopic.php?f=5&t=42785&p=510401&hili ... at#p324229

water01
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Re: Posting images difficulty

Post by water01 » Sat May 20, 2017 9:51 am

Right I have got to the bottom of this and have asked Vidahost to investigate urgently.

As part of the changes to the server configuration they have stopped the use of file_get_contents which is what is used to retrieve the header of an image to determine the size of the image being posted, hence why the check fails.

It has also stopped the use of the reCaptcha feature in User Registration so we have had no new users since Wednesday as they cannot Register because of the fault.
David Jordan

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2003 130 1.9TDI Sport Estate Reflex Silver

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Gazwould
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Re: Posting images difficulty

Post by Gazwould » Sat May 20, 2017 9:57 am

Cheers David , would this also account for having to re Login in now and then despite the Remember me box was ticked ?
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water01
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Re: Posting images difficulty

Post by water01 » Sat May 20, 2017 12:57 pm

That is more likely to be a Cookie problem.

With this new software at some time you should have seen a cookie Notice and as long as you said that was fine it should remember your login etc. I have to say mine is working fine as far as that is concerned.
David Jordan

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2003 130 1.9TDI Sport Estate Reflex Silver

water01
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Re: Posting images difficulty

Post by water01 » Sat May 20, 2017 1:02 pm

:-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd

Right happy to say the image problem has been fixed, and I have tested posting images and as long as they conform to our maximum size all is well. It will only give the error message now if your images are oversize or inaccessable to a file_get_contents external URL request i.e. your Firewall is blocking the request which it shouldn't as this is standard http/https code as is secure.

Any problems (or congratulations :hyst ) please add to this Topic.

:-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd
David Jordan

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2003 130 1.9TDI Sport Estate Reflex Silver

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Alan Gunn
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Re: Posting images difficulty

Post by Alan Gunn » Sat May 20, 2017 6:16 pm

I still get the same message as before and can't put a pic up.
Image

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Mindriot
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Re: Posting images difficulty

Post by Mindriot » Sat May 20, 2017 6:31 pm

Good stuff, baffles me why hosts mess with a stable config, or its a mistake.

Perhaps anyone struggling should drop their image links here where were all focused with different browsers etc.
Image
T5 - 10/2007 T30 2.5 SWB Kombi 4Motion - viewtopic.php?f=5&t=85462
B6 - 11/2006 Estate TDI 170 SEL (sold) - viewtopic.php?f=5&t=84196&p=691593#p691593
B5.5 - 11/2001 Estate TDI Sport (sold) : viewtopic.php?p=504413#p504413
B5 - 10/1997 Saloon TDI SE (Sold) : viewtopic.php?f=5&t=42785&p=510401&hili ... at#p324229

water01
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Posts: 4689
Joined: Fri Jul 18, 2008 3:47 pm
Passat model: B5.5 1.9 TDI 130
Location: Burnham-on-Sea, Somerset

Re: Posting images difficulty

Post by water01 » Sun May 21, 2017 12:32 pm

:-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd

Right I was a bit premature in declaring a fix as one fix broke another, but I am now finally happy to say the image problem has been fixed, and I have tested posting images and as long as they conform to our maximum size all is well. It will only give the error message now if your images are oversize or inaccessable to a file_get_contents external URL request i.e. your Firewall is blocking the request which it shouldn't as this is standard http/https code as is secure.

Any problems (or congratulations :hyst ) please add to this Topic.

:-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd :-bd
David Jordan

Image
2003 130 1.9TDI Sport Estate Reflex Silver

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ct.p
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Re: Posting images difficulty

Post by ct.p » Sun May 21, 2017 1:14 pm

Monkey magic, it works.

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VCDS and Vagtacho in Maidenhead Berks

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Gazwould
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Re: Posting images difficulty

Post by Gazwould » Sun May 21, 2017 2:54 pm

Pigsy loves it too .

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Image

Indigo Blue Sport Wagon

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Mindriot
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Re: Posting images difficulty

Post by Mindriot » Sun May 21, 2017 9:32 pm

Dont forget sandy and tripitaka!

Image
Image
T5 - 10/2007 T30 2.5 SWB Kombi 4Motion - viewtopic.php?f=5&t=85462
B6 - 11/2006 Estate TDI 170 SEL (sold) - viewtopic.php?f=5&t=84196&p=691593#p691593
B5.5 - 11/2001 Estate TDI Sport (sold) : viewtopic.php?p=504413#p504413
B5 - 10/1997 Saloon TDI SE (Sold) : viewtopic.php?f=5&t=42785&p=510401&hili ... at#p324229

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