UKPassats

Hi Mel / All this new FIX does not suit every car , i have an 06 1.9tdi and was informed by my main dealer that this was not suitable for my car and i had this verified by VW head office although i am the first person i have heard of that this new fix is not suitable for. do you think i am being mis...

can you please let me know where about on the steering column the faulty unit is situated as i want to confirm the part number of my unit , and if possible also the location of the CCM as i also want to confirm this part number as well

Thanks for the details of the faulty part you have , i just suppose i am one of the unlucky ones where the cheaper fix wont work for !! i called VW head office to see if the had reconsidered applying goodwill after recieving my letter but they told me a reply would be sent in the next day or so and ...

Another update VW head office called me today to inform me that the latest fix is not suitable for my car as apperently the part number on my faulty control module ends K and the fix is only suitable for cars where the faulty module ends in D so it looks like if my appeal for them to reconsider appl...

there is definately a cheaper option than replacing the column and CCM that only involves replacing the faulty unit. my main dealer called me yesterday even though i passed Cafynns number to them to confirm they fix and told me that if i wanted them to repair my car it involve replacing the column a...

Thanks for the information on your car. I spoke to my dealer yesterday and passed on Cafynns phone number to confirm the fix , they told me they would call them and call me back in the afternoon , they didn't !! I called them today and now they are considering whether to carry out a that type of rep...

i just called Caffyns and they explained that the fix would only work on certain models and i would have to book the car in to find out if it would be suitable for my car , unfortunately i am up in scotland so this is not an option for me. i will talk to my dealer again and ask them to talk to Caffy...

my car a 2006 with 75k has also developed this fault VW head office and the main dealer are not interested in helping with the costs of the repair. The main dealer quoted £980 to replace the column and control module , when i mentioned the latest fix and even described the procedure he denied it ex...